Privacy Policy

This Privacy Policy explains how VS Creative Studio Corp. ("VS Studio", "we", "us"), based in Calgary, Alberta, Canada, collects, uses, shares and protects personal information when you visit valerieescstudio.com (the "Site") or book a call with us. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta's Personal Information Protection Act (PIPA) and, where it applies, Quebec's Act respecting the protection of personal information in the private sector (Law 25).

1. Information we collect

Information you give us

• When you book a call (through Cal.com): your name, email address, and any details you choose to share about your business in the booking form.
• When you email or message us: your contact details and the content of your message.

Information collected automatically — only with your consent

If you click Accept in our cookie banner, we load the following tools. If you click Decline, they are not loaded.

• Google Analytics 4 (Google LLC): pages visited, time on site, approximate location (city or region), device and browser type, and how you arrived at the Site. We use it to understand which content is useful.
• Meta Pixel (Meta Platforms, Inc.): records that you visited the Site so we can measure our Facebook and Instagram ads and show our ads to people who have visited us. Meta may combine this with information it already has about you under its own privacy policy.

Technical information

Our hosting provider (Vercel Inc.) automatically processes basic technical data such as your IP address and browser type to deliver the Site securely. This is not used to identify you.

2. How we use your information

• To schedule, prepare for and hold the call you booked, and to follow up about it.
• To reply to your questions and messages.
• To understand how the Site is used and improve it (only with your consent).
• To measure and improve our own advertising (only with your consent).
• To meet our legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for purposes other than those above without asking you first.

3. Who we share it with

We share personal information only with service providers that help us run our business:

• Cal.com — call scheduling.
• Google — analytics (with consent), email and video calls.
• Meta — ad measurement (with consent).
• Vercel — website hosting.

These providers may store and process information outside Canada, including in the United States, where it may be accessible to authorities under local law. We may also disclose information if required by law.

4. Cookies and your choices

Analytics and advertising cookies are off until you accept them. You can change your choice at any time: open cookie settings. You can also block or delete cookies in your browser, and manage ad preferences in your Meta and Google account settings.

5. How long we keep it

We keep booking and contact information for as long as needed to respond to you and manage any business relationship, and generally no longer than 24 months after our last contact, unless the law requires us to keep it longer (for example, client invoices for tax purposes). Analytics data is kept according to our Google Analytics retention settings, for no more than 14 months.

6. How we protect it

We use reasonable safeguards — encrypted connections (HTTPS), access limited to the founders, and reputable service providers — to protect your information. No method of transmission or storage is completely secure, but we work to protect it and will notify you and the authorities if a breach creates a real risk of significant harm.

7. Your rights

You can ask us to:

• access the personal information we hold about you;
• correct information that is inaccurate;
• delete your information, or withdraw your consent to its use;
• explain how we have used it.

Email jp@valerieescstudio.com. We will respond within 30 days. If you are not satisfied with our answer, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca), the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca) or, in Quebec, the Commission d'accès à l'information (cai.gouv.qc.ca).

8. Children

The Site is meant for businesses and is not directed to anyone under 18.

9. Changes to this policy

We may update this policy. The "Last updated" date at the top shows when it last changed. Significant changes will be highlighted on the Site.

10. Contact — Privacy Officer

Juan Pablo Prieto, Co-founder
VS Creative Studio Corp. · Calgary, Alberta, Canada
jp@valerieescstudio.com